At The Visa Academy, we are committed to transparency and professionalism in all of our services. Please read this Refund Policy carefully before making any payments or engaging our services.
1. Non-Refundable Cases
Refunds will not be provided under the following circumstances:
Fake or Forged Documents: If any documents submitted are found to be fraudulent.
Embassy Rule Changes: If the embassy or consulate changes its documentation or visa policies after enrollment.
Voluntary Withdrawal: If the student/applicant withdraws after registration and payment.
Client Inaction: Failure to provide documents or respond in time.
2. Refundable Conditions
Refunds are only considered if:
The Visa Academy fails to deliver agreed services (e.g., course access, documentation assistance) as per your selected plan.
A genuine service failure can be verified and documented.